Pulsely is a paid WordPress plugin sold as a monthly subscription. You can use it on one website per license. The 48-hour free trial is automatic. Cancel any time and the plugin keeps working until your billing period ends. We'll do our best to keep the software working but it's provided as-is.
1. Who we are
"Pulsely", "we", "us", and "our" refer to the operator of pulsely.me.uk and the publisher of the Pulsely WordPress plugin (the "Software").
"You" and "your" refer to the individual or organisation that downloads, installs, or pays for the Software.
Payments for paid subscriptions are processed by our merchant of record, Paddle.com. Paddle is the seller of record for the transaction; Pulsely is the publisher of the Software. Paddle's own terms apply to the payment relationship and are available at paddle.com/legal/checkout-buyer-terms.
2. The licence we grant you
While your subscription is active (including during the 48-hour free trial), we grant you a non-exclusive, non-transferable, revocable licence to install and run the Software on the WordPress site associated with your licence key.
One licence covers one site
One Pulsely subscription covers one WordPress installation, identified by its public domain name. Running Pulsely on additional sites requires additional subscriptions. Multi-site licences may be offered in future versions.
What you may not do
- Resell, sublicence, rent, or distribute the Software to third parties.
- Remove or modify copyright notices, licence-key validation logic, or branding from the Software.
- Reverse-engineer the licence-validation mechanism in order to bypass payment.
- Use the Software in a way that violates applicable law or the rights of others.
The Software's source code is delivered as PHP and JavaScript and is therefore visible to you. You are free to read, audit, and modify it for your own use under the licence above. You may not redistribute modified copies.
3. The 48-hour free trial
When you first activate the Software on a WordPress site, a 48-hour free trial begins automatically. No credit card is required for the trial. After 48 hours, the dashboard locks and the tracker stops collecting new data unless you have entered a valid licence key.
Your existing data is never deleted at the end of the trial. If you subscribe later, the dashboard reopens and tracking resumes.
4. Subscription, billing, and cancellation
Paid plans are billed monthly in advance at £14.99 GBP per month per site, processed by Paddle. Prices may include VAT or sales tax depending on your country, calculated and displayed at checkout.
Cancelling
You can cancel at any time through the link in any billing email from Paddle, or by contacting hello@pulsely.me.uk. When you cancel:
- Your subscription will not renew at the end of the current period.
- The Software keeps working until the end of the current billing period.
- After that period, the dashboard locks but your data remains in your WordPress database.
Failed payments
If a renewal payment fails, Paddle will retry over several days. If all retries fail, your licence will be marked inactive and the dashboard will lock at the end of the current period.
5. Refunds
Our refund policy is set out at pulsely.me.uk/refund.html and is part of these terms by reference.
6. Updates
While your subscription is active you are entitled to all updates within the v1.x release line, delivered as new plugin zips at pulsely.me.uk/downloads. Major version upgrades (e.g. v2.0) may require a new subscription tier.
7. Your data
Pulsely is self-hosted: all visitor data the plugin collects is stored in your own WordPress database on your own server. We do not receive, store, or have access to your visitor data.
The licence server (license.pulsely.me.uk) does receive minimal information for licence validation: your licence key, the domain it's used on, the plugin version, and timestamps. This is described in our Privacy Policy.
8. Acceptable use
You agree not to use the Software:
- To track visitors in a way that violates laws applicable to you, including data-protection laws (such as GDPR, UK-GDPR, CCPA, PIPEDA).
- On websites whose primary purpose is illegal in your jurisdiction.
- To attempt to attack, overload, or disrupt our licence server or other Pulsely infrastructure.
You are responsible for displaying any notices and obtaining any consents required by laws applicable to your visitors. The Software includes a built-in cookie consent banner and IP-hashing feature to help with this, but compliance ultimately rests with you.
9. Warranties and disclaimers
The Software is provided "as is" and "as available", without warranty of any kind. We do not warrant that the Software will be uninterrupted, error-free, or free of harmful components, or that defects will be corrected.
We make no warranty regarding compatibility with every WordPress theme, plugin, or hosting environment. We test against common configurations and ship fixes for reported incompatibilities on a reasonable-efforts basis.
10. Limitation of liability
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to these terms or the Software shall not exceed the amount you paid us in the twelve (12) months preceding the event giving rise to the claim.
We are not liable for indirect, incidental, consequential, special, or punitive damages — including loss of profits, loss of data, or business interruption — even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions our liability is limited to the maximum extent permitted by law.
11. Indemnity
You agree to defend and indemnify Pulsely against any claim by a third party arising out of (a) your use of the Software in violation of these terms, (b) your violation of laws applicable to you, or (c) the content of the website on which you install the Software.
12. Termination
We may suspend or terminate your licence if you materially breach these terms. On termination your right to use the Software ceases. Sections that by their nature should survive termination — including limitation of liability, indemnity, and governing law — survive.
13. Changes to these terms
We may update these terms from time to time. Material changes will be announced by email to your billing address and posted on this page with a new "last updated" date. Continued use of the Software after the update constitutes acceptance.
14. Governing law and disputes
These terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles. Disputes will first be addressed by good-faith negotiation; if not resolved within 30 days, they will be brought to the courts of Ontario, Canada, except where mandatory consumer-protection law in your jurisdiction provides otherwise.
15. Contact
Questions about these terms can be sent to hello@pulsely.me.uk.